Emelia’s Swimwear® takes pride in their quality and wants to make sure that every ‘Follower of Sunshine’ feels happy and satisfied with their suit.
If for any reason a customer is dissatisfied with their purchase
OUR RETURN POLICY IS AS FOLLOWS:
- Merchandise must be returned within 30 days of receipt. Returns made beyond this time limit will be declined and mailed back to the shipping address of the original order.
- Merchandise must not be worn, without protective slip altered, or washed.
- Merchandise must have all tags attached.
- Shipping, handling, and import charges are not refundable.
- Final Sale items may not be returned. Items, marked “FINAL SALE” in the product description, are not eligible for store credit or exchange. This includes all items in our “SALE” sections.
- Please try on swimwear over underwear for sanitary reasons. Do not remove protective slip.
ACCEPTABLE REASONS FOR AN EXCHANGE INCLUDE THE FOLLOWING:
- Suit did not fit properly
- Suit received was wrong style, colour, fabric, or size
- You simply did not like the suit
- Manufacturer’s defect
Purchases made at www.emeliasswimwear.com are eligible for online store credit and exchanges only, no refunds.
Each suit is made to order so please allow 3 weeks for delivery.
For further information on our customer service policy, please contact: firstname.lastname@example.org
Emelia’s Swimwear guarantees its clothing to be free from manufacturer defect for the first 60 days from date of order as long as you follow our care instructions. If you receive a damaged or defective item, please notify us within 5 days of receiving your merchandise and we will happily exchange the unwashed/unworn item for the same item at no cost. Items being returned MUST BE CLEAN upon receipt. Soiled damages will be returned to owner as is.
SALE PRICE POLICY
All sale items and discounted items are final sale. Quantities are limited and are not eligible for exchange or store credit. If you have a question about the sizing of a sale suit, please call customer service at 760-406-3444. If the price of an item has changed since you purchased that item(s), the new prices are not able to be transferred to any previous orders. We do not offer price adjustments.
On the checkout page above the Order Summary section, you may enter valid promo codes. Emelia’s Swimwear promo codes are case sensitive so please be sure you are entering them correctly. After you have applied your promo code, please make sure you see the code applied to your order in the Order Summary section before proceeding to checkout. Only one promotional code can be used per order. After an offer has expired, we are unable to honour the promotion on future orders. Additionally, current promotions are unable to be applied to previous purchases. All items purchased with a discount code of greater than 15% are final sale.
Emelia’s Swimwear suits are constructed of the finest Italian fabrics and trims and must be cared for as followed:
All swimwear should be washed in cold water. Lay flat to dry. DO NOT USE WOOLITE OR BLEACH!